Privacy Policy

At Vybfy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and contact information (phone number, email address)
• Profile information (display name, bio, profile picture)
• Location data (when you enable location services)
• Device information (device type, operating system, unique identifiers)

User-Generated Content

We collect content you provide when using our services:

• Reviews and ratings of businesses
• Comments and feedback
• Photos and media uploads
• Favorite places and bookmarks

Usage Information

We automatically collect information about how you use our app:

• App usage patterns and preferences
• Search queries and browsing history within the app
• Interaction with businesses and other users
• Technical data (IP address, browser type, timestamps)

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: To operate and maintain the Vybfy app and its features
• Personalization: To customize your experience and provide relevant recommendations
• Communication: To send you updates, notifications, and respond to your inquiries
• Safety & Security: To protect against fraud, abuse, and ensure platform safety
• Analytics: To understand usage patterns and improve our services
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

Public Information

Some information is public by default:

• Your reviews, ratings, and comments
• Your display name and profile picture
• Your activity related to reviews and ratings

Third-Party Services

We may share information with:

• Service Providers: Companies that help us operate our services (hosting, analytics, customer support)
• Business Partners: With your consent, for promotional or partnership purposes
• Legal Requirements: When required by law or to protect our rights and users

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage and backup procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at hello@vybfy.com.

6. Location Information

Vybfy uses location information to:

• Show nearby businesses and recommendations
• Provide location-based search results
• Enable check-ins and location tagging

You can control location sharing through your device settings or app preferences.

7. Children's Privacy

Vybfy is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our app and website
• Sending you an email notification
• Providing an in-app notification

Your continued use of Vybfy after any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@vybfy.com
• Phone: +234 803 123 4567
• Address: 15 Admiralty Way, Lekki Phase 1, Lagos State, Nigeria

We will respond to your inquiry within 30 days.

Account Deletion

How to Request Account Deletion

What Data Will Be Deleted

When you delete your account, the following data will be permanently removed:

• Personal Information: Name, phone number, profile photo
• Account Data: Login credentials and preferences
• Reviews: All reviews and ratings you've submitted
• Favorites: Your saved businesses and bookmarks
• History: Your search and activity history
• Photos: Any photos you've uploaded

Data Retention

Some data may be retained for legal and security purposes:

• Transaction logs: Kept for 90 days for fraud prevention
• Aggregated analytics: Anonymous usage statistics (no personal identifiers)
• Legal compliance: Data required by law may be retained longer

Alternative Data Controls

If you don't want to delete your entire account, you can also:

• Delete individual reviews from within the app
• Clear your search history in app settings
• Remove saved businesses from your favorites
• Update your profile information

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This Privacy Policy is effective as of January 2025 and applies to all users of the Vybfy application and services.